Frequently Asked Questions

Typically, eyelash extensions last for 3-4 weeks, but individual retention may vary based on factors like natural lash growth and aftercare.

It's generally advised to avoid mascara, as it can impact the longevity of extensions. Mascara alternatives, like specially formulated lash sealers, are recommended.

No, the process is painless. You may feel a gentle, soothing sensation as extensions are applied to individual lashes.

Refills are recommended every 2-4 weeks to maintain a full, lush look as your natural lashes shed and new ones grow.

While most people can enjoy eyelash extensions, those with certain eye conditions or allergies may need to consult with a professional beforehand.

When applied correctly and with proper care, eyelash extensions shouldn't damage natural lashes. It's essential to choose a skilled technician.

We are pleased to provide you the chance to come back to the salon so that we can make any necessary corrections if you are unhappy with the treatment you received. There may not be an additional fee for modifications, depending on the situation.The adjustment appointment must be scheduled with the same stylist who performed the initial service and must be scheduled within a week of the original service. You must get in touch with us within 48 hours of the original service. There won't be a reimbursement to you for your labor.

We require 48 hours notice via phone or text to cancel OR reschedule an appointment. We are available via text 7 days a week if you need to cancel or reschedule your appt. If cancellation is done the same day of the appointment, your booking fee will be forfeited and nonrefundable. 

Gently cleanse with a lash-friendly cleanser and avoid oil-based products. Brush them daily to prevent tangling.

Allergic reactions are rare, but it's crucial to undergo a patch test before the full application to ensure compatibility.

Avoid rubbing your eyes, refrain from oil-based products, and attend regular refills for maintenance.

The application typically takes 1.5 to 2 hours, but this can vary based on the desired look and technician's speed.

Yes, extensions come in various lengths and thicknesses, allowing for a customized, natural or dramatic appearance.